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Policies That Work for Personal Trainers: How to structure your pricing, payment and customer service policies

In detail, the administrative and client management policies that will make your business profitable and your client relationships smooth. Learn the effective building blocks for operating the business: pricing and payments, client contracts, business systems, record keeping. Then effectively communicate policies to clients and adroitly handle late payments, client no-shows or habitual lateness and other situations that inevitably arise. (1997, 114 pages, 14 forms, ISBN: 1887781-02-1)
Author: Susan Cantwell is owner of The Fitness Specialists Personal Training

 

 

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